Shipping and Delivery Policy
1. Scope of Delivery
1.1 SEBOSA Software Services primarily offers digital products and services, including website design and development, which are delivered electronically.
1.2 For any physical products, such as hardware or documentation (if applicable), the following policy applies.
2. Delivery of Digital Services
2.1 Timeline
All deliverables, including website files, designs, and code, will be provided within the agreed project timeline.
Any delays caused by unforeseen circumstances or client dependencies (e.g., failure to provide feedback or required materials) may affect the delivery schedule.
2.2 Mode of Delivery
Digital deliverables will be shared via email, secure links, or cloud-based platforms such as Google Drive or Dropbox.
Clients will be notified once the deliverables are ready and accessible.
2.3 Verification of Delivery
Upon delivery, clients are required to confirm receipt and review the deliverables within five (5) business days.
If no issues are reported within this period, the deliverables will be deemed accepted.
3. Shipping of Physical Products (if applicable)
3.1 Delivery Charges
Shipping fees for physical products (if any) will be communicated at the time of purchase or order confirmation.
3.2 Delivery Timeline
Physical products will be shipped within 7–14 business days after the order is confirmed and payment is received.
Delivery timelines may vary depending on the client’s location and shipping service provider.
3.3 Shipping Partners
SEBOSA Software Services works with reliable shipping partners to ensure timely delivery.
Tracking information will be provided, where applicable, to monitor the shipment status.
3.4 International Shipping
For international deliveries, additional charges, customs duties, or taxes may apply and will be the responsibility of the client.
4. Non-Delivery and Issues
4.1 Digital Products
If deliverables are not received due to technical issues, clients must inform us at contact@sebosa.in immediately for resolution.
4.2 Physical Products
In case of non-delivery or damage during transit, clients must report the issue within three (3) business days of the expected delivery date.
4.3 Replacement
Replacements for lost or damaged physical products will be processed once the issue is verified with the shipping provider.
5. Contact Us
For any questions or issues regarding shipping and delivery, please contact:
Email: contact@sebosa.in
Phone: +91 4224348888